Audience Needscape™ is our methodology to identify what customers need from your brand, to inspire creation of relevant content.

It connects the dots between your brand and the journeys your customers follow, generating a deep understanding of where the opportunity for content lies and a roadmap to get there.

To us, insights are meaningless without application. That’s why, using our understanding of the financial sector, we ensure our research is actionable and aligned to measurable ROI.

Services we offer

1. Qualitative and quantitative research

2. Desk and secondary research

3. Stakeholder interviews

4. Focus groups

5. Behavioural economics

6. User experiences and UX evaluation

7. Ideation and co-creation

8. Customer connections

9. Observational research

10. Ethnographic research